Shipping policy
Last updated: May 2026
Thank you for shopping with TheGeekPaw! Here is everything you need to know about how we ship your order.
Processing Time
All of our products are custom-printed and made to order. Please allow 2–5 business days for your order to be produced before it is handed off to the carrier for shipping.
Shipping Rates & Delivery Times
Canada (Domestic)
| Shipping Method | Estimated Delivery | Rate |
|---|---|---|
| Standard Shipping | 5–8 business days | $12.00 (FREE on orders $100+) |
| Express Shipping | 3–5 business days | $20.00 |
United States
| Shipping Method | Estimated Delivery | Rate |
|---|---|---|
| Standard Shipping | 5–8 business days | $7.90–$29.90 (FREE on orders $100+) |
| Express Shipping | 3–5 business days | $34.90 (0–1.5kg) |
Please note that US Standard Shipping rates vary based on the weight of your order (0–30kg range).
Important Notes
Delivery timeframes are estimates only and begin once your order has been dispatched, not from the date of purchase. Total delivery time = production time + shipping time.
We are not responsible for delays caused by shipping carriers, weather events, or customs processing. Once your order has been handed to the carrier, title and risk of loss passes to you.
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number so you can follow your package every step of the way.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us at support@thegeekpaw.com and we will investigate on your behalf.
Questions?
We're happy to help. Reach us at support@thegeekpaw.com and we'll get back to you within 1–2 business days.